Support
How can we help?
Answers to common questions about Listfolk.
Getting started
Do I need an account?
No. Open Listfolk and start a list. Sharing a list uses your Apple Account through iCloud.
Which iPhones does Listfolk run on?
Any iPhone with iOS 26 or later.
Can I add several items at once?
Yes. Add Items stays open while you add, so you can keep going. To find several items in one search, separate them with commas, like “Eggs, Milk, Bread”.
Sharing
Can my family edit the same list?
Yes. Share it through iCloud, by invitation or with a link. Everyone on the list can add, edit and collect items.
How do I stop sharing or leave a list?
Open the list, tap the button with people’s pictures at the top, then tap Manage Shared List. On Apple’s sharing screen, the owner can remove people or stop sharing, and anyone else can leave.
Who can see a shared list?
Only the people on it. They see the items, and who added or changed them.
iCloud and sync
Where are my lists stored?
On your iPhone and in your iCloud. Listfolk has no server and keeps no copy of your lists.
Does it work without internet?
Yes. Lists open and change with no connection, and your changes sync when you’re back online.
A change isn’t showing on another device.
Check that both devices are signed in to iCloud, with the same Apple Account if they’re both yours, and that iCloud is turned on for Listfolk. The change appears once both devices are online.
Assistant
Which iPhones can use the Assistant?
iPhones that support Apple Intelligence, with Apple Intelligence turned on in Settings.
Where does the Assistant run?
On your iPhone, or on Apple’s Private Cloud Compute. Your conversations are stored only on your iPhone.
Privacy and your data
What does Listfolk collect?
A few anonymous usage counts, such as how many items were added, and never what’s on your lists. The privacy policy lists every detail.
How do I delete my data?
Delete lists and saved recipes in the app. To manage or delete Listfolk’s iCloud data, open your iCloud storage in Settings.
Didn’t find your answer?
Write to support@listfolk.app.